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How mentol slot Handles Your Personal Data

Your personal data belongs to you — mentol slot collects only what is necessary to operate your account, process deposits via DANA, OVO, GoPay and QRIS, and keep…

Data collected only on your consentDANA, OVO, GoPay & QRIS transactions encryptedNo sale of personal data to third partiesData deletion requests honoured within 14 daysPolicy updates notified via registered email

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What Data We Collect and Why

mentol slot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with mentol slot, we collect your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, GoPay or QRIS. We also log device identifiers and session data to detect unauthorised access attempts on your

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account. Financial transaction records are retained for the period required under applicable regulations; access to this data depends on local law. We do not share your personal information with advertisers or unrelated third parties. Data shared with payment processors — including QRIS gateway partners serving Jakarta
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and Surabaya — is limited strictly to what those processors need to complete your deposit or withdrawal.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have questions about how your data is stored, want to review what we hold about you, or need to submit a deletion request, our privacy team is reachable through three direct channels. We respond to all data-related queries within 24 hours on business days, and within 48 hours on weekends. Every request is logged with a reference number so you can track its status.

Team online

Live Chat Support

Reach our privacy team directly through the live chat widget in your account dashboard — available daily from 08:00 to 23:00 WIB. Quote your registered email and your request is logged in under two minutes.

Email Privacy Request

Send a written data request or deletion notice to our dedicated privacy inbox. We confirm receipt within one business hour and complete the review within 14 calendar days, sending you a written outcome.

Account Settings Panel

Log in, go to Account Settings, then select Privacy Controls to view what data we hold, download a copy, or flag specific data categories for review — no separate form submission needed.

DATA HANDLING STANDARDS

Six Ways We Protect Your Privacy

Privacy at mentol slot is handled through a set of concrete technical and operational controls, not just policy statements.

End-to-End Encryption

Every data packet exchanged between your browser or app and our servers uses TLS 1.3 encryption.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand page performance.

Account Security Layers

Your account is protected by password hashing and optional two-factor authentication sent to your registered phone number.

Data Retention Schedule

Transaction records — including GoPay and QRIS payment logs — are kept for the period required under applicable financial regulations…

Third-Party Processor Limits

Payment processors handling your DANA, OVO, GoPay and QRIS transactions receive only the minimum data needed to authorise the transfer.

Data Access & Correction Rights

You have the right to request a full export of the data we hold about you, correct any inaccuracy, or…

Your Privacy Questions, Answered Directly

The questions below cover what Indonesia-based account holders ask us most often about how their data is managed at mentol slot. If your question is not listed here, our live chat team — available from 08:00 to 23:00 WIB — can answer it in real time.

We collect your full name, email address, mobile phone number, and the payment method you link — such as DANA or OVO. We also collect device identifiers and IP address for security monitoring. We do not collect more than is needed to run your account.

Transaction data shared with DANA, GoPay, OVO or QRIS processors is limited to what those services need to complete your deposit or withdrawal. We do not pass your financial data to advertisers, data brokers or any unrelated party.

Financial transaction records are retained for the duration required under applicable regulations — this depends on local law. Non-transactional session data is purged after 90 days. Once your account is closed, remaining personal data is deleted within 30 days.

Yes. Log into your account, navigate to Account Settings, and select Privacy Controls to generate a full data export. The export is delivered to your registered email within 48 hours of the request being confirmed.

Submit a deletion request through the Privacy Controls panel in Account Settings, or email our privacy inbox directly. We acknowledge the request within one business hour and complete the deletion within 14 calendar days, then send you written confirmation.

We use functional cookies to maintain your active session and analytics cookies to measure page performance. You can view, adjust or withdraw your cookie preferences at any time using the cookie consent panel located in the account page footer.

We notify you by email to your registered address before any material change takes effect, describing what has changed and why. If you do not agree with the updated terms, you may request account closure and data deletion through the process described above.

How mentol slot Handles Your Personal Data

How to Reach Us About Your Data

Live Chat Support

Email Privacy Request

Account Settings Panel

Six Ways We Protect Your Privacy

End-to-End Encryption

Cookie Controls

Account Security Layers

Data Retention Schedule

Third-Party Processor Limits

Data Access & Correction Rights

Your Privacy Questions, Answered Directly

01 What personal data does mentol slot collect when I open an account?

02 Is my DANA or GoPay transaction data shared with anyone?

03 How long does mentol slot keep my personal data?

04 Can I download a copy of all the data mentol slot holds about me?

05 How do I request deletion of my personal data?

06 Does mentol slot use cookies, and can I control them?

07 What happens to my data if mentol slot updates this Privacy Policy?

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